Last Updated: NOV 2025

At Vedaaaura, we value your trust. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, make a purchase, or interact with our brand.

By using our website, you agree to the terms outlined below.

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1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Address
• Email address

Order & Payment Information

• Billing and shipping details
• Transaction details
• Payment mode (We DO NOT store card/UPI details)

Technical Information

• IP address
• Browser type
• Device type
• Cookies and usage data

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2. How We Use Your Information

We use your data to:

• Process and deliver orders
• Improve website experience
• Provide support and respond to queries
• Notify about updates, offers, or tracking details
• Maintain order, billing, and purchase records

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3. Cookies & Tracking

Cookies help us personalize your shopping experience.
You may disable cookies in browser settings, but certain website features may not function properly.

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4. Data Security

We use secure technology and encrypted communication to protect your personal information.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

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5. Sharing of Information

We do not sell or trade your personal information.

We may share limited information only with:

• Courier and logistics partners (for delivery)
• Payment gateways (for secure transactions)
• Government authorities (if required by law)

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6. Third-Party Services

Some third-party tools (payment gateways, analytics, courier tracking systems) may collect data according to their own policies. We recommend reviewing their Privacy Policies as well.

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7. Your Rights

You may:

• Request access to your stored data
• Request correction or deletion (where applicable)
• Opt-out of marketing communication anytime

Contact us at: contact@vedaaaura.com

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Shipping & Delivery Policy

We aim to deliver fresh Kadak Bhakri products to your doorstep in a timely manner.

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1. Order Processing Time

Orders are typically processed within 1–3 business days after confirmation.

• Local/Within City: 2–4 days
• Within State: 3–6 days
• Rest of India: 5–10 days

Delays may occur due to courier availability, holidays, or unforeseen circumstances.

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4. Packaging

We take care to ensure our products are:

• Hygienically packed
• Sealed securely
• Damage-protected for transport

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5. Tracking Orders

Once shipped, you will receive:

• Tracking link
• Order status updates via SMS/Email/WhatsApp (where applicable)

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6. Delivery Issues

Please contact us within 24 hours of delivery if:

• Packaging is damaged
• Wrong product received
• Missing items

We may request a photo/video as proof.

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Changes to This Policy

We reserve the right to update or modify this policy anytime. Changes will be posted on this page with an updated date.